Consulting service: Provide customers with professional technical consulting to answer questions about hardness tester and metallographic equipment selection, functions, application scenarios and so on. For example, according to the type of material tested by the customer, the range of hardness and the budget and other factors, recommend the appropriate equipment model.

Customized solutions: Customized testing solutions are tailored to the specific needs of customers. For material research institutes, we can provide comprehensive testing solutions including a variety of hardness testers and metallographic equipment to meet their needs for multi-dimensional testing of different materials. Sample testing: Utilizing the company's own equipment, we provide customers with free sample testing services to demonstrate the performance of the equipment and testing results to help customers understand whether the equipment meets their needs.

Equipment customization: If customers have special needs, such as customizing the size of the equipment, functional modules, etc., companies should provide customized production services to ensure that the equipment can meet the customer's special application scenarios.

Installation and commissioning: after the delivery of the equipment, arrange professional technicians to the customer site for equipment installation and commissioning, to ensure that the equipment can operate normally and achieve the best performance status. Training services: provide professional training for the customer's operators, including the operation of the equipment, daily maintenance, simple troubleshooting and other content, so that operators can master the use of equipment.

Maintenance: Establish a perfect after-sales service network to respond to customers' maintenance needs in a timely manner. Provide regular equipment maintenance services to extend the service life of the equipment and ensure stable performance.

Parts supply: Ensure the adequate supply of equipment parts, provide customers with the required spare parts in time, and reduce the downtime caused by the shortage of equipment parts. Software upgrading: For hardness tester and metallographic equipment with software system, provide customers with software upgrading service in time, add new functions, optimize performance, and enhance the use value of the equipment. Technical support: Through telephone, e-mail, online customer service and other channels, we provide customers with continuous technical support and answer the problems encountered by customers in the process of using the equipment.